1. Introduction
Welcome to Fraffles.co.uk ("Website"). These terms and conditions govern your use of the Website, your participation in raffles, and your interactions with partner stores. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
2. Definitions
In these terms and conditions:
- "Fraffles.co.uk," "we," "us," or "our" refers to Fraffles.co.uk and its operators.
- "Website" refers to Fraffles.co.uk, its content, and its services.
- "Company" refers to Creative Toast Limited, 120‑124 Towngate, Leyland, Preston, Lancashire PR25 2LQ.
- "Partner Store" refers to third-party merchants or retailers listed on the Website.
- "Fraffle Tickets" refers to the virtual tickets earned by users through purchases from partner stores, which can be used to enter raffles.
- "Cashback" refers to the money earned by users as a percentage of their purchases made through Fraffles.co.uk at partner stores.
- "Raffles" refer to the periodic prize draws held on the Website, where users can use Fraffle Tickets to participate and win prizes.
3. Eligibility
The use of the Website, participation in raffles, and earning of Fraffle Tickets and Cashback are available to individuals who are at least 18 years old. Employees of Fraffles.co.uk and their immediate family members are not eligible to participate.
4. Partner Stores
4.1 Participation: Partner stores listed on Fraffles.co.uk agree to provide rewards to users in the form of Fraffle Tickets and Cashback based on the terms agreed upon with Fraffles.co.uk. Partner stores are responsible for tracking and validating user purchases and paying the agreed-upon affiliate commission to Fraffles.co.uk.
4.2 Product/Service Availability: Partner stores are responsible for ensuring the availability, description, and quality of the products or services offered through their store. Fraffles.co.uk is not liable for any issues arising from purchases made through partner stores.
5. Raffles
5.1 Entry: Users can enter raffles by using Fraffle Tickets. The number of Fraffle Tickets required for entry will be specified on the raffle page.
5.2 Winner Selection: Winners are selected randomly from eligible entries. Winners will be notified via the contact information associated with their Fraffles.co.uk account. If a winner cannot be contacted or does not claim the prize within a specified period, an alternative winner may be selected.
5.3 Prize Redemption: Prizes will be delivered to the winners' provided addresses. Any additional costs, taxes, or customs duties associated with the prizes are the responsibility of the winners.
6. Fraffle Tickets and Cashback
6.1 Earning: Users earn Fraffle Tickets and Cashback by making qualifying purchases through partner stores listed on Fraffles.co.uk. The amount of rewards earned depends on the purchase amount and the agreed-upon terms with the partner store.
6.2 Redemption: Fraffle Tickets can be used to enter raffles, and Cashback can be accumulated and redeemed according to the terms and conditions of each partner store. The redemption process and available options may be subject to change at the discretion of Fraffles.co.uk.
7. Limitation of Liability
Fraffles.co.uk and its operators shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Website, participation in raffles, or interactions with partner stores. We make no warranties or representations regarding the accuracy, reliability, or availability of the Website or the content provided by partner stores.
8. Termination
We reserve the right to terminate or suspend your access to the Website or your participation in raffles at any time and for any reason, including non-compliance with these terms and conditions.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England. Any disputes arising from your use of the Website or participation in raffles shall be subject to the exclusive jurisdiction of the courts of England.
10. Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes.
11. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at support@fraffles.co.uk.
Last Updated: 22nd June 2023