This privacy policy ("Policy") outlines how Fraffles.co.uk ("Website," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("User," "you," or "your") who access or use the Website. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information Collection
We may collect personal information, including but not limited to your name, email address, and other information you provide when you create an account, participate in raffles, or interact with the Website. We may also collect non-personal information automatically, such as IP addresses, browser type, and device information.
2. Information Use
We may use the collected information for the following purposes:
- To provide and personalize our services, including raffles and rewards programs;
- To communicate with you, respond to inquiries, and provide customer support;
- To analyze and improve the functionality and performance of the Website;
- To prevent fraud, enforce our terms and conditions, and comply with legal obligations;
- To send you promotional materials or information about our services, subject to your consent.
3. Information Sharing
We may share your personal information with third parties in the following circumstances:
- With your consent or at your direction;
- With our trusted service providers who assist us in operating the Website and delivering our services;
- If required by law, legal process, or governmental request;
- In connection with any merger, acquisition, or sale of assets, where your information may be transferred to another entity;
- To protect our rights, safety, or property, and the rights, safety, or property of our users or others.
4. Information Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Choices
You may review and update your account information by logging into your account on the Website. You may also unsubscribe from receiving promotional communications from us by following the instructions provided in such communications. Please note that even if you opt-out of receiving promotional emails, we may still send you non-promotional messages related to your account or transactions.
6. Children's Privacy
The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible. If you believe that we may have collected personal information from a child, please contact us.
7. Links to Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of such changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at support@fraffles.co.uk.
Last Updated: 22nd June 2023